Our BDC Operations Blueprint has been time tested and we can say with great confidence that it works! Key elements include structure development, exceptional telephone skill building and actual business development in addition to responding to incoming customer requests.
The development of an effective BDC requires a bit more time than Internet operations development since it typically involves all aspects of the dealership including fixed operations. Everything we offer in our BDC training is customized to your dealership needs and designed to ensure it fits in with your current successful sales and service operations. Our BDC training also includes our “On the Fly” consulting as well as Monthly Internet Performance Summaries to keep you and your team focused on ROI.
Our BDC training starts with an extensive 3-day in-dealership full immersion and development of your BDC Operations Blueprint and is supported with performance acceleration visits and web-conferences at strategic intervals.
Complete an Internet / BDC Operations Self-Evaluation
Not sure you need our help? Please complete the self evaluation form here and we’ll contact you to review our findings.